Shipping policy
During promotional periods, order processing may take an additional 3–5 business days.
Shipping Methods and Costs
We ship with trusted shipping partners to help ensure reliable delivery.
We aim to process and dispatch all orders within 1–3 business days.
Estimated delivery times:
- United States: 6–9 business days.
- Australia: 5–8 business days.
Business days exclude weekends and public holidays. Delivery estimates are not guarantees and may be affected by carrier or customs delays.
For single-item orders, standard shipping to the United States and Australia costs US$3.99.
Important Delivery Information
We are unable to redirect orders once they have been shipped, so please make sure your shipping address is complete and accurate before placing your order.
Free Shipping
Enjoy free standard shipping on orders of 2 or more items to the United States and Australia. The discount is applied automatically at checkout—no code needed.
If you return an item purchased with free shipping, there is no outbound shipping charge to refund. Return shipping fees may apply as described in our Refund Policy.
Guest Checkout
You may place an order as a guest without creating an account by providing accurate contact, shipping, and billing information at checkout.
Insurance
Your purchase is covered while it is in transit. If your package is lost or arrives damaged, please contact us so we can investigate and help resolve the issue.
Tracking Your Shipment
We will send your tracking number by email once your order has been dispatched.
Taxes and Duties
Product prices are displayed in USD. Applicable taxes and any duties collected at checkout will be shown before you complete your purchase. Additional import charges may apply depending on your destination’s requirements.