Shipping policy

During promotional periods, order processing may take an additional 3–5 business days.

Shipping Methods and Costs

We ship with trusted shipping partners to help ensure reliable delivery.

We aim to process and dispatch all orders within 1–3 business days.

Estimated total delivery times below include order processing and shipping:

  • United States: 6–9 business days.
  • Canada: 8–12 business days.
  • Australia: 5–8 business days.
  • Germany: 6–8 business days.
  • United Kingdom: 6–8 business days.

Business days exclude weekends and public holidays. Delivery estimates are not guarantees and may be affected by carrier or customs delays.

Standard shipping to the contiguous United States (48 states and Washington, DC), Canada, Australia, Germany and the United Kingdom costs US$5.99 for orders below US$59 after discounts. Orders of US$59 or more after discounts qualify for free standard shipping. Amounts are converted to your checkout currency.

Alaska and Hawaii: Standard shipping costs US$14.99 per order, regardless of item quantity or order value. Free shipping does not apply. Shipping options and rates for other destinations are shown at checkout.

Important Delivery Information

We are unable to redirect orders once they have been shipped, so please make sure your shipping address is complete and accurate before placing your order.

Free Shipping

Enjoy free standard shipping on orders of US$59 or more after discounts to the contiguous United States (48 states and Washington, DC), Canada, Australia, Germany and the United Kingdom. The qualifying amount excludes shipping, taxes and duties. No code is needed. Alaska and Hawaii are excluded from free shipping.

If you return an item purchased with free shipping, there is no outbound shipping charge to refund. Return shipping fees may apply as described in our Refund Policy.

Guest Checkout

You may place an order as a guest without creating an account by providing accurate contact, shipping, and billing information at checkout.

Insurance

Your purchase is covered while it is in transit. If your package is lost or arrives damaged, please contact us so we can investigate and help resolve the issue.

Tracking Your Shipment

We will send your tracking number by email once your order has been dispatched.

Taxes and Duties

Your order is charged in the currency shown at checkout. Applicable taxes and any duties collected at checkout will be shown before you complete your purchase. Additional import charges may apply depending on your destination’s requirements.