Shipping & FAQs
What does Blankloom sell?
Blankloom sells graphic apparel built around humor, animals, seasonal ideas, sports-inspired game-day themes and vintage-style artwork. Available garment types, colors and sizes vary by design, so please check the options shown on each product page.
How do I choose a size?
Use the size chart on the product page for the garment you are buying. Measurements and fit can vary between T-shirts, crewneck sweatshirts and hoodies. If you are between sizes or need help reading a chart, contact us before ordering.
How should I care for my item?
Follow the care label attached to your garment and any care information shown on its product page. Because materials and print methods may vary by item, the garment-specific instructions should take priority over general advice.
How much is standard shipping?
Standard shipping for a single-item order to the United States or Australia is US$3.99. Standard shipping is free on orders of two or more items to those destinations, and the discount is applied automatically at checkout.
When will my order arrive?
Estimated total delivery, including order processing and shipping, is 6–9 business days for the United States and 5–8 business days for Australia. We aim to process and dispatch orders within 1–3 business days. Business days exclude weekends and public holidays, and carrier or customs delays can affect these estimates.
Will I receive tracking?
Yes. We send a tracking number by email after your order has been dispatched.
Can I return an item?
You may request a return within 30 days of receiving your order. Eligible items must be unworn, unwashed, unused, in their original condition, and accompanied by proof of purchase. Contact us before sending anything back so we can review the request and provide return instructions.
Do you offer exchanges?
We do not currently offer direct exchanges. If you need a different size or color, request a return for the original item and place a new order after the return is approved.
What if my item is damaged, defective or incorrect?
Contact us within 7 days of delivery. Include your order number and clear photos of the item so we can review the issue and arrange an appropriate replacement or refund.
How can I contact Blankloom?
Email support@blankloom.com. Our published response time is within 1–2 business days.
For complete terms, see our Shipping Policy and Refund Policy.